Installation and Support

INSTALLATION SERVICES:

In the different projects we are involved in at the Pre-Sales and Post-Sales stages, we change the existing perspectives and carry out installation works that make a difference in the fields of wired-wireless network and network security. We are also in the project design phase by writing the technical specifications of some projects.

At the Pre-Sales stage, we listen and analyze the customer’s needs and demands correctly and offer optimum solution suggestions.

By interfering with the existing network and security architectures, we design network structures, carry out modernization and reorganization studies, taking into account the operation and sensitivities of the relevant institution/company.

In the Post-Sales phase, we intervene in the problems experienced by the relevant customers and solve their problems.

Almost everywhere in Turkey, in network and network security fields we perform end-to-end installations brand-independent, wired-wireless network, firewall devices etc. in the relevant public institutions have very large and various schools, hospitals, facilities, ships, etc. projects.

MAINTENANCE AND SUPPORT SERVICES:

We offer this service to many institutions and organizations in order to maintain the up-to-date and trouble-free operation of their network infrastructures consisting of wired-wireless network and security devices in their current inventory.

By providing 7×24 support, we stand by our customers by intervening onsite/remote in case of any problem.

We solve 95% of the cases with our own expert engineer staff, without directing them to the manufacturer.

In this context;

  • Application, Integration and Optimization Services,,
  • Replacement Product Comprehensive Maintenance Services,
  • Maintenance and Support Services for Network, Security and Linux,
  • Detecting and correcting network problem,
  • Monitoring and optimization of network performances,
  • Planning of possible future network expansion,
  • Documentation of network configurations and keeping them up to date,
  • Protection of networks against threats,
  • Ensuring compliance with legal regulations and company policies etc. topics are included.
Ztek Bilişim A.Ş.